Privacy policy

Last updated: 1 January 2026

At NAVISO, your privacy matters to us. We are committed to handling your personal information responsibly and transparently. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with our services. By using our website, you agree to the practices described in this policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised “Last updated” date.

How We Collect and Use Your Personal Information

We collect personal information to operate our website, fulfill orders, communicate with customers, improve our services, prevent fraud, and comply with legal obligations. The type of information collected depends on how you interact with our Site.

Information We Collect

Information you provide directly may include your name, email address, phone number, billing and shipping address, order details, and customer support communications. Payment information is processed securely by third-party payment providers and is not stored on our servers.

We may also automatically collect usage data such as IP address, browser type, device information, and website interaction through cookies and similar technologies.

Information from Third Parties

We may receive information from trusted third parties such as payment processors, shipping partners, analytics providers, and website platforms that support our Services. All such information is handled in accordance with this Privacy Policy.

How We Use Your Information

We use your information to process payments, fulfill and deliver orders, manage returns or refunds, provide customer support, improve website performance, send service-related communications, and protect against fraudulent or unauthorized activity. Marketing communications may be sent where permitted, and you may opt out at any time.

Cookies

We use cookies to ensure website functionality, remember user preferences, analyze traffic, and improve user experience. You can control cookie settings through your browser; however, disabling cookies may affect certain features of the Site.

Sharing of Personal Information

We do not sell or rent your personal information. Your data may be shared only with service providers who assist us with payment processing, shipping, analytics, marketing, and customer support, or when required by law or to protect our rights.

User Generated Content

If you choose to submit reviews or other content publicly on our Site, that information may be visible to others. We are not responsible for the privacy or security of information you choose to make public.

Third-Party Links

Our website may contain links to third-party websites. NAVISO is not responsible for the privacy practices or content of those sites, and we recommend reviewing their policies separately.

Children’s Privacy

Our Services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If such information is identified, it will be deleted.

Security and Data Retention

We use reasonable safeguards to protect your personal information, but no system is completely secure. Personal data is retained only as long as necessary to provide our Services, meet legal requirements, and resolve disputes.

Your Rights

Depending on applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal information, as well as withdraw consent for certain processing. Requests can be made using the contact details below.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at navisoworld@gmail.com.

NAVISO
Trusted UK General Store
Secure Shopping • Data Protection • Customer First